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ONLINE REVIEW + REPUTATION MANAGEMENT
YOU ARE LEADERS
WE ARE AUTHORITY ENHANCERS
How can clients show appreciation for all your hard work?
Do you send them a link in the hopes they will go to Google and leave a review? Or worse … do you hand them a card with a website URL expecting they’ll hold onto it long enough to take action?
What if you receive a negative review online – how do you manage the response?
Let LISI help.
Ninety percent of purchasers of services perform a Google search prior to engaging with a business and eighty-four percent trust online reviews as much as personal recommendations.
Our review and reputation management services put your best side forward in search engine results. We solicit testimonials on the platforms most relevant for your firm, while working to prevent negative content from hurting you.
We control the narrative and help your firm build client loyalty.
YOU ADVOCATE FOR CLIENTS WE CULTIVATE YOUR REPUTATION
PROACTIVELY SOLICIT FEEDBACK
We will automate the outreach to your clients post-settlement through customized campaigns sent via email and/or text message.
CONTROL PUBLIC CONTENT
Using sentiment check, our process promotes positive reviews to the platforms of your choice, and manages negative reviews offline.
IDENTIFY OPPORTUNITIES
The team will discover trends to leverage and identify areas for improvement.
MONITOR + RESPOND
We will actively monitor all publicly posted reviews, both positive and negative, and respond within 24 hours.
REPORT
We will provide a live dashboard and reporting along with a monthly analytics review to guide strategy changes.
Learn how we build positive sentiment.